FAQs

Absolutely. At Ecoguard, we use only eco-certified, low-toxicity treatments that are approved for use in homes with children and pets. Before any treatment, our technician will walk you through exactly what products are being applied, where they will be used, and any short ventilation period required after treatment. Your family's safety is our first priority — not an afterthought.

Yes. We offer same-day and next-day bookings across all Riyadh districts, subject to technician availability. For urgent infestations — such as active wasp nests, severe rodent activity, or commercial kitchen emergencies — we prioritise rapid response. Call us directly on +966544633729, +966502516609 to check availability for your area

Treatment time depends on the type of pest and the size of the property. A standard cockroach or ant treatment for a residential villa typically takes 45 minutes to 1.5 hours. Termite soil barrier treatments for larger properties can take half a day or more. Bed bug heat treatments generally require 4–6 hours per affected area. Our technician will give you a precise time estimate after the initial inspection.

Most standard infestations are resolved within 1 to 2 treatment visits, followed by a follow-up inspection. For more persistent problems — such as heavy termite infestations, recurring rodent activity, or large-scale bed bug infestations — a structured treatment plan of 3 or more visits may be recommended. We never upsell unnecessary visits; we only schedule what your situation genuinely requires.

For most standard treatments such as cockroach, ant, and spider control, you can remain at home during the service. However, for treatments involving fogging, fumigation, or heavy chemical application, we recommend vacating the premises for 2–4 hours as a precaution. For bed bug heat treatments, all occupants and pets should leave for the full duration. Our technician will advise you clearly before beginning any work.

Yes. Every Ecoguard technician holds a valid pest control licence issued under the Saudi Ministry of Environment, Water & Agriculture (MEWA). Our team also undergoes continuous training in Integrated Pest Management (IPM) practices, ensuring that treatments meet international safety and efficacy standards. You can request to see our licence

We treat all major residential and commercial pests found in the Riyadh region, including cockroaches, termites, rodents (rats and mice), bed bugs, ants, flies, spiders, wasps, and bees. If you are dealing with a pest not listed here, contact us — we will assess and advise the best course of action.

Yes. We stand behind our work. Most of our treatments come with a 3-month service guarantee — meaning if the same pest problem returns within the guarantee period, we will re-treat at no additional cost. Terms vary slightly by pest type and treatment method; our team will clearly explain the guarantee that applies to your specific service at the time of booking.

Absolutely — and we strongly recommend it. A free on-site inspection allows our technician to accurately assess the type and severity of the infestation, identify entry points, and recommend the most effective treatment plan. This ensures you receive an accurate, transparent quote with no hidden charges. Book your free inspection today.

Yes. Ecoguard serves both residential and commercial clients across Riyadh. We have experience working with restaurants, warehouses, offices, retail stores, schools, mosques, and hospitality properties. Commercial pest contracts include scheduled visits, documentation, and compliance reports suitable for health and safety audits.

Our technicians provide personalised prevention advice at the end of every service. Common recommendations include sealing entry points around pipes and doors, maintaining dry and clean kitchen environments, removing standing water, proper food storage, and regular property inspections. We also offer affordable annual maintenance contracts for ongoing protection throughout the year.

Booking is simple. You can call us directly on +966544633729, +966502516609, send us an email at info@ecoguardpest.sa, fill in the quick quote form on our website, or message us on WhatsApp. We'll confirm your appointment, send a technician to inspect, and begin treatment — often on the same day or the next morning.